B2B, or business-to-business, services refer to commercial transactions and interactions between two businesses rather than between a business and individual consumers (B2C). B2B services encompass a wide range of offerings aimed at meeting the needs of other businesses, facilitating their operations and supporting their growth.
B2B services are essential for the functioning of the business ecosystem, as they enable companies to operate efficiently, reduce costs, and focus on their core competencies. The relationships established in B2B transactions are long-term partnerships and mutual value creation.
Parbati Courier and Cargo stands as a trailblazer in providing end-to-end logistics solutions in India, offering a seamless and comprehensive approach to the movement of goods from the point of origin to the point of consumption. Established in 2019, Parbati Courier and Cargo has redefined the logistics landscape by leveraging advanced analytics to optimize and personalize every phase of the logistical process.
At the core of Parbati Courier and Cargo's logistics solutions is the utilization of technology-enabled services through its web-based platform, PECS (Parbati Enterprise Cargo Services). This platform allows clients to efficiently track their orders online, receive scanned copies of Proof of Delivery (POD) via email, and stay informed through regular email updates on their consignments. The commitment to customer satisfaction is further demonstrated by five call centers equipped with a toll-free number, offering round-the-clock assistance across India. Additionally, SMS updates on mobile phones ensure constant connectivity with customers.
Parbati Courier and Cargo's excellence extends beyond technology to encompass a committed and reliable workforce, coupled with an unwavering dedication to perfection. As a leading name in Warehouse Management, International Freight Forwarding, Express Distribution Services, Supply Chain Solutions, Cold Chain Transportation Solutions, Custom Clearance, and e-Commerce Solutions, Parbati Courier and Cargo serves over 9000 customers, making it the preferred logistics partner for the top 10 companies in healthcare, engineering, automotive, and consumer durable industries. With its end-to-end logistics solutions, Parbati Courier and Cargo continues to play a pivotal role in shaping the logistics landscape in India.